TERMS & CONDITIONS OF SALE, INSTALLATION & USE

1. Company Details

These Terms & Conditions apply to all goods and services supplied by:

Company Name: SECUREDSTYLEGATES LTD
Registered Address: Oaktree Enterprise Park, Bullamoor Road, Northallerton, DL6 3RA
Country: United Kingdom

2. Definitions

Company means SECUREDSTYLEGATES LTD
Customer means the purchaser of goods and/or services
Goods means gates, posts, automation systems, and associated equipment
Works means manufacture, supply, installation, servicing, and related services

3. Bespoke & Made-to-Order Goods (No Refunds)

All Goods supplied by the Company are bespoke and made to order. Accordingly:

Orders cannot be cancelled once manufacture has commenced
No refunds are offered for bespoke or custom-made Goods
This is in accordance with the Consumer Contracts Regulations 2013, which exclude custom-made items from cancellation rights

4. Quotations & Pricing

Quotations are valid for 30 days unless stated otherwise
Prices may change if specifications, site conditions, or scope of Works change
All prices are exclusive of VAT unless stated

5. Payment Terms

Payment terms are as stated on the quotation or invoice
Final payment is due immediately upon completion of installation, unless agreed otherwise in writing
The Company reserves the right to withhold warranty activation until full payment has been received

6. Installation Acceptance

Payment of the final invoice constitutes full acceptance of the installation as satisfactory and complete.

By making final payment, the Customer confirms that:

The installation has been inspected
The Works meet the agreed specification
No further changes, adjustments, or modifications are required

Any alterations requested after final payment are chargeable and not included.

7. Ownership, Risk & Repossession (Retention of Title)

All Goods remain the property of the Company until paid for in full
Risk transfers to the Customer upon completion of installation

If payment is not made when due, the Company may:

Suspend further works or services; and/or
Enter the Customer’s premises at reasonable times with reasonable notice to recover the Goods

The Customer agrees to provide reasonable access. All repossession costs are payable by the Customer.

8. Design Approval & Specification Tolerances

Any approved drawings, designs, or specifications are deemed final
The Company accepts no responsibility for aesthetic dissatisfaction after approval
All dimensions, alignments, and finishes are subject to reasonable tolerances

9. Site Conditions & Ground Movement

The Company accepts no liability for issues caused by:

Ground conditions or subsidence
Drainage issues
Settlement or environmental changes after installation

10. Electrical Supply Responsibility

The Customer must provide a suitable, stable electrical supply
The Company is not liable for faults caused by voltage fluctuation, failure, or inadequate supply

11. Customer Responsibilities

The Customer is responsible for:

Ensuring all structures are fit for purpose
Keeping the gate clean and free from obstruction
Using the gate in accordance with instructions
Preventing misuse or unauthorised alterations

12. Safe Use & Operation

The Company shall not be liable for damage, injury, or loss arising from:

Misuse or incorrect operation
Failure to maintain or service the gate
Operation contrary to instructions or safety guidance

13. Vehicle Damage & Gate Misuse

The Company accepts no liability for damage caused by misuse, including:

Operating the gate during extreme weather
Driving through before the gate is fully open
Stopping within the swing path or sensor area
Tailgating another vehicle
Forcing or bypassing safety systems

14. Weather Conditions

No liability is accepted for damage caused by wind, rain, storms, ice, flooding, or unsafe weather-related operation.

15. Third-Party Works

The Company is not responsible for:

Adjustments or repairs by third parties
Faults arising from third-party involvement

16. Call-Outs & Diagnostics

If no installation or manufacturing fault is found, call-outs may be chargeable.

17. Software, Apps & Firmware

The Company is not responsible for software updates, firmware changes, or feature changes by device manufacturers.

18. Complaints Time Limit

Installation concerns must be raised within 7 days of completion.

19. Advertising & Branding

The Company may install small branding or name plates. Removal is not included and may be chargeable.

20. Installation Timeframes & Delays

Dates given are estimates only. Delays caused by supply issues, weather, access problems, or technical issues do not entitle the Customer to refunds or compensation.

21. Force Majeure

The Company shall not be liable for events outside its control, including weather, strikes, supplier failure, or power outages.

22. Limitation of Liability

No liability is accepted for indirect or consequential loss
Total liability is limited to the contract value

Liability for death or injury due to negligence is not excluded.

23. Insurance

The Company holds public and product liability insurance within these Terms.

24. Governing Law

These Terms are governed by the laws of England and Wales.

25. Acceptance of Terms

By ordering, paying, or allowing installation, the Customer confirms full acceptance of these Terms.

26. Contact Details

SECUREDSTYLEGATES LTD
Oaktree Enterprise Park
Bullamoor Road
Northallerton
DL6 3RA